SERVICES
Every ERP project lives or dies on what happens after the contract is signed. Software alone doesn't fix disconnected operations; people do. Loop ERP services support your business through the three phases that matter most: getting the system configured for how you actually work, keeping it running when something breaks, and making sure your team can use it without calling IT every week. Our services team pairs deep NetSuite expertise with real operational experience in scrap, recycling, aggregate, brokerage, and similar materials-based industries. That combination matters. Generic ERP consultants don't know why your scale ticket flow is different from a distributor's. We do. Whether you're standing up Loop for the first time, troubleshooting a workflow mid-quarter, or onboarding a new dispatcher who has never touched NetSuite, our services are structured around how these businesses actually run, not how a generic implementation guide says they should. One login. One system. Total control. That promise only holds if the service behind it is built for the job. Every Loop engagement is designed to keep your operation moving while the system fits itself to your business.
Our implementation approach is phased and pragmatic. We map your current workflows, configure Loop ERP to fit them, migrate clean data, and train your team before go-live. No surprise scope creep, no forcing your operation into generic templates. Implementations typically run from a few weeks to a few months, depending on scale and customization.
Loop ERP support covers day-to-day questions, system troubleshooting, and NetSuite-specific issues from one team that knows both. You get direct access to people who understand the product and the industries that run on it. No ticket queue purgatory.
Our training team gets your operators, dispatchers, and finance staff using Loop ERP with confidence. Role-based sessions, recorded modules, and live workshops built around your actual processes, not a generic curriculum.
How long does a Loop ERP implementation take?
Most implementations run from a few weeks to a few months. Timeline depends on your business size, the number of workflows being configured, data migration complexity, and how many integrations are in scope. We give a realistic estimate after the discovery phase, not before.
What's included in Loop ERP support?
Support covers troubleshooting, configuration questions, integration issues, and general NetSuite help as it relates to your Loop installation. You work with a team that understands both Loop ERP and the operational realities of scrap, recycling, aggregate, brokerage, and similar materials-based industries.
Do you offer training for new hires joining an existing Loop customer?
Yes. Our training team runs onboarding sessions for new team members after go-live, so you don't lose institutional knowledge when a long-tenured dispatcher, scale operator, or accountant leaves, and someone new takes the seat.
