
What We Do
Loop ERP services are the implementation, support, and training work that gets Loop ERP running inside your Oracle NetSuite account and keeps it running. Implementation and training are delivered as Professional Services under a statement of work. Support for the Loop ERP application is included with every subscription, with upgraded plans for faster response and NetSuite coverage.
We map your current workflows, configure Loop ERP and NetSuite to fit them, migrate clean data with reconciled opening balances, and train your team before go-live.
How implementation works →Email support for the Loop ERP application comes with every subscription. Expanded coverage is available if your team needs more.
Support options →Role-based sessions for scale operators, dispatchers, buyers, and finance staff, run in your own environment with your own workflows, plus refreshers and onboarding for new hires.
Training options →How It Works
Every engagement follows the same four stages. Timing depends on your locations, workflows, data, and integrations, so we give you an estimate after discovery, not before.
We walk through how material comes in, gets graded, moves, and gets sold or settled, and how finance closes the month today.
We configure Loop ERP modules and NetSuite financials to match those workflows, then migrate clean data and reconcile opening balances.
Operators, dispatch, QA, and finance train in the configured system, using real examples from your business.
After go-live, your support plan takes over, and Professional Services stays available for new sites, modules, and process changes.
Questions
Implementation, support, and training. Implementation and training are Professional Services delivered under a statement of work. Support for the Loop ERP application is included with every subscription, and expanded coverage is available.
It depends on your number of locations, the workflows being configured, how much data you migrate, and which integrations are in scope. We give you a timeline after discovery, once the scope is clear.
Support covers reproducible defects in the Loop ERP application: diagnosis, bug fixes, patches, and workarounds while a permanent fix is built. Configuration changes, user setup, reports, data loads, and new modules are handled as Professional Services.
NetSuite platform issues stay under your Oracle agreement, and Loop ERP logs and manages the case with Oracle for you.
Yes. We run onboarding sessions for new team members, plus refreshers when you add modules or change a process, so knowledge doesn't leave when a long-time dispatcher or scale operator does. See training options.