
Implementation
Our implementation approach is phased and pragmatic. We map your current workflows, configure Loop ERP to fit them, migrate clean data, and train your team before go-live. No surprise scope creep, no forcing your operation into generic templates. Implementations typically run from a few weeks to a few months, depending on scale and customization.
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Support
Loop ERP support covers day-to-day questions, system troubleshooting, and NetSuite-specific issues from one team that knows both. You get direct access to people who understand the product and the industries that run on it. No ticket queue purgatory.
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Training
Our training team gets your operators, dispatchers, and finance staff using Loop ERP with confidence. Role-based sessions, recorded modules, and live workshops built around your actual processes, not a generic curriculum.
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Most implementations run from a few weeks to a few months. Timeline depends on your business size, the number of workflows being configured, data migration complexity, and how many integrations are in scope. We give a realistic estimate after the discovery phase, not before.
Support covers troubleshooting, configuration questions, integration issues, and general NetSuite help as it relates to your Loop installation. You work with a team that understands both Loop ERP and the operational realities of scrap, recycling, aggregate, brokerage, and similar materials-based industries.
Yes. Our training team runs onboarding sessions for new team members after go-live, so you don't lose institutional knowledge when a long-tenured dispatcher, scale operator, or accountant leaves, and someone new takes the seat.