Customer Success
The best way to understand Loop ERP is to see what it changed for operators who were running on something else. Every Loop customer started in the same place: managing scale tickets, inventory, dispatch, and finance across a patchwork of tools that didn't talk to each other. Excel, a scale software, a dispatch app, QuickBooks or NetSuite, and a lot of manual reconciliation at the end of every day. The stories here walk through what that looked like before, what changed during rollout, and what the operation looks like now. You'll see real numbers: hours saved per week, inventory lag reduced from 24 hours to real-time, reconciliation errors eliminated, and settlements processed in a fraction of the time. These aren't case studies stitched together from vendor interviews. Each one was written with the customer's operations team, reviewed for accuracy, and reflects how they actually run on Loop today. If you're evaluating an ERP for scrap, recycling, aggregate, brokerage, or similar materials-based industries, these are the reference points that matter most.
More customer stories coming soon. Check back as new case studies are published, or reach out if you want to be connected with a reference customer during your evaluation.
April 2, 2026
Sortera Technologies was scaling fast, but their systems weren't keeping up. Running scrap operations across ScrapIT, Excel, and NetSuite meant manual data entry, 24-hour inventory lag, and daily reconciliation. Here's how they replaced all of it with one system built natively inside NetSuite.
Can I speak with a current Loop ERP customer as part of my evaluation?
Yes. For serious evaluations, we can arrange reference calls with existing customers in a similar industry. Reach out through the contact form and our team will coordinate.
Are the results in these case studies typical?
The specifics vary by operation, but the patterns hold: less manual reconciliation, faster financial visibility, fewer errors from data moving between systems, and real-time inventory. The scale of impact depends on how fragmented your current stack is.
How long after implementation do customers typically see results?
Most customers see immediate time savings in their first month as manual data entry disappears. Financial visibility improvements show up once the first full close happens on Loop ERP. Longer-term gains, including better pricing decisions and reduced inventory carrying costs, tend to compound over the first six to twelve months.
