SUPPORT
Purpose-Built for Circular Economy Operations
Loop ERP is built for the real-world circular economy. When you need help, you should not have to fight your software to get it. Our team is here to keep your system running smoothly so your business can keep moving.
Book a Demo
We build Loop ERP around circular operations from the start. Reverse logistics, traceability, regrading, resale, and recycling are built into the core setup. Our industry templates reflect real material flows, pricing rules, and QA steps so your system works the way your business already does.
Many platforms make you pick between operational control or accurate financials. Loop ERP on NetSuite gives you both, with no bolt-ons, no extra exports, and no complicated middleware. From inbound loads through resale, recycling, or settlement, every action connects directly to live financial data.
Our approach uses pre-configured NetSuite financials and Loop ERP workflows designed for your sector. Ticketing, QA, dispatch, inventory, and settlements are ready to use, which shortens the timeline and gets your teams working inside a functional system right away.
We tailor NetSuite plus Loop ERP to support ESG reporting, hazardous material requirements, and chain-of-custody needs. Every load, lot, weight, and grade is traceable so regulatory, audit, and customer reviews stay simple and consistent.
Going live is only part of the job. We train finance, operations, QA, and logistics teams in the actual system using your data and workflows. After launch, we stay available to support adoption and help teams get comfortable with the new processes.
Delivery Highlights
Submit a support request
Log a ticket for configuration changes, issue resolution, or general questions.
Request a process review
Schedule time to review workflows, reports, or new modules with our team.
Ask about enhancements
Share feedback from the yard, the scale house, or finance so we can help tune the system.
Choose the path that fits your request. If you are unsure where to start, send a brief description of the issue, and we will route it.
Supporting You
Submit a Ticket
Best for system issues, configuration questions, data problems, or error messages.
• Describe what you were trying to do
• Include screenshots if possible
• Share how many users or locations are affected
Schedule a Support Session
Ideal for process reviews, training refreshers, or walkthroughs of new features.
• Align operations and finance on one call
• Work through real examples from your business
• Leave with clear next steps and owners
Contact Your Account Manager
Use this when planning roadmap, new modules, or strategic updates.
• Plan new sites, services, or integrations
• Review license and environment needs
• Build a realistic rollout plan
Blogs
April 23, 2026
EPR Reporting for Scrap Recyclers: What Your ERP Needs to Handle in 2026
April 13, 2026
What Is Scrap ERP? And Why Generic Systems Fail Scrap Metal Recyclers
March 31, 2026
What Is a Circular Economy ERP? A Plain-English Guide for Scrap, Recycling, and Materials Businesses
